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TERMS OF CANCELATION

For direct payment to the owner 45 days before the start of the stay:

Case No. 1 – The owner cancels the reservation less than or more than 45 days before the start of the stay

  • Amount paid by the tenant directly to the owner: reimbursed ✅ in full

Case no. 2 - The tenant cancels the reservation - less than 45 days before the start of the stay (excluding cases of force majeure or special GDC* cases)

  • Amount paid by the tenant directly to the owner: not reimbursed ❌

Case No. 3 - The tenant cancels the reservation more than 45 days before the start of the stay (excluding cases of force majeure or special GDC* cases)

  • Amount paid by the tenant directly to the owner: reimbursed ✅ in full

(*) : Force majeure (civil code - article 1218)

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